EASY step by step solutions to the most frequently asked questions about booking your Big island Rentals.
Frequently Asked Questions~ about Big Island Rentals
I). HOW DO I FIND A PROPERTY I WISH TO BOOK ON MY UPCOMING ISLAND VACATION? HOW DO I RESERVE IT?
There are a number of links on our site that have lists of Big Island Rentals, starting with the Home Page. See Kila the Parrot? There is a menu next to him to:
a)CLICK "START YOUR ADVENTURE" or "BROWSE UNITS"
b) Once you get to the locate property page, there is menu located on the top of the page to begin your search according to your desired TRAVEL DATES, VIEW, PROPERTY TYPE, AREA, number of BEDROOMS, ADULTS and CHILDREN. Fill in those perimeters accordingly. The units that match your perimeters will now appear for you.
c) CLICK on the unit of interest and you can see the full details of that unit. You will also see a menu of the options you can check out just below the name of the unit, as well as above the photo. OVERVIEW. IMAGERY (photos). AMENITIES. AVAILABILITY.
NOTE: Don't forget to check out the VIRTUAL TOURS for every Hawaii Vaction Rental property. VIRTUAL TOURS are important so that you can see everything about the unit. Pictures sometimes can be misleading; VIRTUAL TOURS show it all, so you know what you are getting when you turn the key and walk in for the first time. The term VIRTUAL TOUR is located just below the property description when you first open the individual property.
d) If you like the property (don't worry you are not committing to anything), CLICK MORE INFORMATION tab, BOOK ONLINE tab, and/or GET A QUOTE NOW tab. When you CLICK GET A QUOTE, this will give you a complete total for the term you indicated. You still have not committed to anything.
e) You will be asked to fill in your travel dates. Then, hit GET A QUOTE or NEXT. NOTE: THE TRAVEL INSURANCE CHECK BOX HERE AS WELL.
You will be asked to fill in a short form (still no commitment). Upon submission of this form the next page will be an all-inclusive quote. You must check agree to terms before you can go to the next step.
f) You will now see this message:
"Mahalo nui loa for your reservation request. We know you have a lot of choices when making your vacation plans. We appreciate your trust in us and we'll work very hard to maintain your confidence. We will begin by e-mailing you to complete the reservation process and answer any questions that you may have. Mahalo again for choosing Prince Properties, INC. Vacations for your Big Island accommodations. We ONLY take your credit card information in person, by choice."
If all else fails, you can reach us almost anytime around the clock. (877) STAY-KONA, (877) 782-5662
II). WHAT IS THE MINIMUM NIGHT STAY REQUIRED WITH PRINCE PROPERTIES INC. BIG ISLAND RENTALS?
That depends on the property. Typically it is 3 days. Some properties require 7. You will be told as you investigate each listing you have inquired about.
III). WHEN IS MY MONEY DUE?
Three nights of your stay is due upon time of booking. The remainder is due 60 days PRIOR to arrival. We will remind you when balances are due.
IV). WHEN DO I GET MY DEPOSIT BACK?
No later than 14 days after departure.
V). HOW DO I CHECK IN AFTER I ARRIVE? WHAT IF I COME IN LATE AT NIGHT?
When you pay your entire balance we will send you directions to the location as well as the lock box code. Google maps are located on each site listing.
VI). WHAT IF I HAVE TO CANCEL?
If you cancel prior to 60 days of your arrival, you will get a full refund, minus a booking and reservation fee. If you cancel within 60 days of arrival, unless you purchased TRAVEL INSURANCE in advance, you will not receive a refund for your stay, but you will be refunded the damage and cleaning deposit. We highly recommend TRAVEL INSURANCE.
VII). WHERE IS THE CONDO OR HOME LOCATED ON THE BIG ISLAND OF HAWAII ANYWAY?
There are maps on the BIG ISLAND page and Google maps for each unit as well.
VIII). WHAT ABOUT THE VOLCANO? IS IT A THREAT TO MY ISLAND VACATION?
We live on a volcanic Island. Sometimes Madame Pele (Kilauea) decides to blow some steam, which will cause vog in the air. Vog is the mainland's equivalent of SMOG, only this one is God made, not man made. We never know when to expect it or for how long it will last. We don't mind it most of the time living here day to day. Our philosophy is we would rather deal with the possibilities of a God made pollution than a man made one. The media has painted the vog situation in a very poor light. We have more days than not that our skies are crystal clear and beautiful. We do have time periods of hazy skies later in the afternoons, some days more than others. You can check the volcano status at http://www.nps.gov/havo/index.htm. If you are seriously asthmatic, you may wish to talk to a local health practitioner before you travel to the Islands. A local practitioner understands the ramifications of the situation better than a mainland doctor.
The exciting positive side of the volcano is that it is a terrific learning experience to see and witness by ground or by air. The Big Island receives 1.5 million visitors to the volcano every year. Kilauea is probably the most sought after attraction on the Big Island. After all it IS the most active Volcano on the planet right now.
IX). WHAT IS THERE TO DO ON THE BIG ISLAND OF HAWAII?
There is so much to do; you would have to stay a year to do it all. Check out our vacation planning page and be sure to get your copy of the BIG ISLAND REVEALED .
We hope we have helped you answer some of your questions in advance! See you in paradise!
Enjoy the White Sandy Beaches of Hawaii with our Ohana~ Big Island Rentals.
Beach Villas P22
Rooms: 2 • Guests: 6
A generous 1100 sq. ft home will top-notch amenities and resort lifestyle. ... More »